Posts tagged tears at work

How to handle tears at work?

Have you ever felt helpless when someone cried in front of you at the office?¬†Or have you cried at work and wished you haden’t. Anne Kreamer, author of “It’s Always Personal: Emotion in the New Workplace,” shares best practices for handling emotions at the office. She has firt given the definition of emotion:
a hardwired biological regulatory function.

She explains the scientific reasons and types of the tears, finally concluding with following
four points to handle tears at work:

1) Remember tears are a biological reaction
2) Acknowledge the tears
3) Offer a tissue
4) Recognize tears communicate a problem

Check her video that explains it well: